All Web Hosting (Unix
and Windows) and Ecommerce Web Hosting plans
include a 30 day money back guarantee. If
you are dissatisfied with your service for
any reason, you will receive a full refund
(minus setup fees and overage charges) if
you cancel your account within 30 days of
the activation of your account.
Our refund policy does not apply to any
additional items or services; this includes
but is not limited to POP accounts, Real
Audio®/Video® and mSQL. Also not
included are Domain Parking services, Domain
Registration and Dedicated services, as
well as Reseller programs. No refunds are
available after 30 days. Any request for
cancellation must be received via the web
form, regular mail or fax and you will receive
a confirmation upon the cancellation of
your account. Cancellations over the telephone
and informal email are not accepted.
The 30 day money back guarantee does not
apply to reseller accounts or dedicated
servers, or any fees associated with these
Accounts cancelled/terminated by SiteTurn
for the 30-day money back guarantee. For
example, if your account is cancelled due
to spamming, you will not be given any refund.
Please allow 4-6 weeks for refunds of check
or money order payments. Additional processing
fees apply for T/T refunds.